Outsyd

Privacy Policy

Last updated on June 26, 2026

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use the Outsyd website, platform, and related services (collectively, the “Services”).

1. Information We Collect

We collect information you provide directly to us when using our Services, including when you register, log in, or make a booking:

Account & Authentication Details

  • Direct/Email Signup: Your email address and verification codes (OTPs).
  • Google Sign-In: If you choose to log in using Google, we access your basic, non-sensitive public profile details (name, email address, profile picture) and your unique Google identifier.
  • Personal Details: Your name and contact phone number, collected during booking checkouts or host registration.

Booking & Event Data

Event registrations, ticket quantities, purchase history, event preferences, and host-related details.

Payment Details

All transactions are securely processed by our third-party payment gateways. We do not store credit card or bank details on our servers.

Usage & Device Data

IP addresses, browser types, device information, pages visited, and platform interaction logs collected to improve security and prevent fraud.

2. How We Use Your Information

We use the collected information for the following specific purposes:

  • Core Authentication: To verify your identity, set up your account, and manage active sessions.
  • Transaction Processing: To process your event bookings, generate tickets, and record purchase history.
  • Communications:
    • To send transactional notifications (booking confirmations, tickets, and safety updates).
    • To send updates about new events and activities on Outsyd (which you can opt out of at any time).
  • Service Optimization: To improve our platform features, handle customer support, and detect or prevent fraud and abuse.

3. Google Sign-In & User Data Policy

Our integration with Google Sign-In complies fully with the Google API Services User Data Policy:

Access & Purpose: We only access standard, non-sensitive scopes (email, profile, openid) to verify your identity and pre-fill details during bookings.

Storage & Retention: Your Google user data is securely stored within our database and is retained only as long as your account remains active. You can request deletion of your account and associated data at any time by contacting support.

No Sharing or Sale: We do not sell, rent, or share your Google user data with any third-party marketing services, advertising networks, or external platforms.

4. Sharing Your Information

We do not sell your personal information to third parties.

We may share information with:

  • Event Organizers: Only the details necessary to manage registrations, verify attendance, and run the event.
  • Service Providers: Trusted partners such as payment gateways, cloud hosting infrastructure, and analytics providers.
  • Legal Authorities: When required by law, regulation, or court order to protect our rights or the safety of our users.

5. Data Retention

We retain your information only as long as necessary to:

  • Provide our services
  • Maintain accurate legal, transaction, and financial records
  • Resolve disputes and enforce our agreements

You may request the deletion of your account and associated personal data by contacting us.

6. Cookies

We may use cookies and similar session technologies to:

  • Keep you securely signed in
  • Improve website loading times and performance
  • Understand platform usage and enhance your user experience

You can manage cookie preferences through your individual browser settings.

7. Third-Party Services

Our platform integrates with external third-party services such as Google Sign-In, payment processors, and analytics tools. These services maintain their own privacy policies. We encourage you to review their policies to understand how they handle your data.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised “Last Updated” date.