Cancellation & Refund Policy

At Outsyd, we strive to provide a seamless event booking experience. This Cancellation & Refund Policy outlines the terms applicable to bookings made through our platform.

Ticket Cancellations

Unless otherwise specified on the event page, bookings made through Outsyd are non-cancellable and non-transferable. Users are advised to carefully review event details before completing a booking.

Event Cancellation

If an event is cancelled, ticket holders will receive a full refund of the ticket amount paid.

Refund Processing

Approved refunds will be processed to the original payment method used for the booking.

Refunds are typically processed within 3–5 business days, although the actual credit timeline may vary depending on the customer's bank or payment provider.

Contact Us

For any questions regarding cancellations or refunds, please contact us using the details provided on our Contact Us page.